Warranty Policy
Warranty Information
Foride provides an easy, reliable, and efficient service for all products under our warranty. Please refer to the chart below for the warranty periods of various products and accessories.
Our distributors, partners, sellers, and resellers should provide after-sales services directly to their customers. If your Foride product has a warranty-related issue, please contact the seller from whom you purchased the product. You should provide all relevant order information, such as warranty cards, invoices, receipts, etc.
Others
|
Product Category |
Model |
Components |
Warranty |
Notes |
|
Electric Bike |
Xtreme 1 Xtreme 2 Xtreme 3 Roamer 1 |
Frame |
2 years |
The following conditions are not covered by the warranty: |
|
Front Fork |
1 year |
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|
Controller |
1 year |
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|
Motor |
1 year |
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|
Charger |
1 year |
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|
Battery |
6 months |
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|
Control Panel |
6 months |
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|
Chainwheel |
6 months |
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|
Freewheel |
6 months |
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|
Brake Assembly |
6 months |
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|
Thumb Shifter |
6 months |
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|
Front Derailleur |
6 months |
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|
Rear Derailleur |
6 months |
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|
Kickstand |
3 months |
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|
Front Light |
6 months |
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|
Pedal |
3 months |
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|
Others |
14 days |